Every Zeiss system we supply comes with full local support — installation, training, calibration and maintenance, all delivered by our Tbilisi-based service team.
From the moment your Zeiss system is delivered to years of ongoing use — our service engineers are on call in Tbilisi.
Professional installation at your facility by qualified Zeiss-trained engineers, with full system validation and documentation before handover.
Hands-on training tailored to your clinical or research team — from basic operation to advanced workflows, conducted at your site in Georgian, Russian or English.
Full warranty service handled locally — no shipping equipment abroad for repairs. Fast response times, with Tbilisi-based spare parts inventory for common components.
Scheduled calibration to Zeiss specifications, ensuring your equipment maintains its rated optical and mechanical accuracy over time.
Proactive scheduled maintenance to prevent downtime — especially important for surgical systems used in daily clinical operation.
Direct access to our service engineers by phone or email — for questions, troubleshooting and urgent service requests.
Our service team is based in Tbilisi and trained directly by Carl Zeiss — so you get manufacturer-standard service without the logistics of international engineers.
Send us your system details and we'll arrange a visit from our nearest engineer.
Contact us with your system model and serial number — we'll schedule a service visit or call.
Answers to what clients ask us most.
Our Tbilisi-based engineers respond within 24 hours of your call — no waiting for technicians to fly in from abroad. For clients on service contracts, response is prioritised.
Operator and technician training is delivered on-site at your facility in Georgian, Russian or English — whichever your team prefers.
Yes. Tailored contracts cover scheduled preventive maintenance, calibration to Zeiss specifications and priority breakdown response — protecting your equipment investment long-term.
Demo units are available for selected products, and we can arrange demonstrations or reference visits. Contact us with the product you're interested in and we'll organise it.
Yes — we assist with import documentation and clearance for Georgia, reducing the administrative burden on your procurement team.
All systems carry the full Carl Zeiss manufacturer warranty, supported locally by AMK — warranty service is performed by our Zeiss-trained engineers in Georgia.
Whether you need a quote, a service visit, or just want to talk through which Zeiss system fits your facility — our regional team replies directly, not through a call centre.
Thank you — a member of our team will be in touch shortly at the contact details you provided.
